Privacy Policy

At ST NOVA FORGE ENTERPRISES PRIVATE LIMITED, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase from us.

Information We Collect

We may collect personal information when you interact with our website, including but not limited to:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address, payment details, and other details required for order processing.

  • Non-Personal Identification Information: Browser type, IP address, device type, location, and browsing history on our website.

How We Use Your Information

We use the information we collect for several purposes, including:

  • To process and fulfill your orders.

  • To communicate with you about your orders, inquiries, or customer service requests.

  • To improve our website and services, providing a better shopping experience.

  • To send marketing communications, including promotions, offers, and updates (with your consent).

  • To protect against fraudulent activities and ensure security on our website.

Sharing Your Information

We value your privacy and will not sell, rent, or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share your information with third-party service providers who assist in processing payments, shipping, and order fulfillment, but only to the extent necessary to provide those services.

  • Legal Requirements: We may disclose your information if required to do so by law or to comply with legal processes, such as a subpoena or court order.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and analyze how you interact with our website. You can disable cookies through your browser settings, but please note that this may affect your ability to use some features of our site.

Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, or alteration. We use secure servers and encryption to ensure your data is protected during transmission. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Data Retention Security

We retain your information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

  • Personal Information: We will retain your personal information for optimization and user experience as long as your account is active or as needed to provide you with services.
  • Usage Data: We may retain usage data for 7 to 21 days to analyze trends and improve our services.

When your information is no longer needed, we will securely delete or anonymize it.
This policy is effective as of 20 Dec 2024

Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request corrections to any inaccuracies in your personal information.

  • Deletion: Request that we delete your personal information, subject to certain exceptions as required by law.

  • Opt-Out: Unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of those websites before providing any personal information.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information as quickly as possible.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date 20 DECEMBER 2026. Please review this policy regularly to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Thank you for trusting ST NOVA FORGE ENTERPRISES PRIVATE LIMITED with your personal information. We are committed to providing a secure and transparent experience.